Crisis Management

We regularly provide emergency support to clients interacting with regulators. We can be engaged before an investigation or enforcement action through until the end. Often a client’s primary goal is to immediately manage the crisis, but a long-term view is also important - maintaining relationships with the regulator and your customers, as well as focusing on your goodwill and brand, will lead to superior outcomes.

If you have an immediate concern regarding regulatory enforcement action taken by CFIA, Health Canada or provincial authorities, including recall, seizure, detention, refusal of entry, suspension or cancellation of your Safe Food for Canadians Act license, please contact us.

Services

• Product Recall Management

• Complaint Filings and Response Management

• Managing Enforcement Actions by CFIA and Health Canada including inspections, investigations, and disclosure requirements

• Product Compliance

• Internal Control Compliance

• Labelling and Marketing Compliance

• Advocacy for Seizure and Detention of Goods, including Refusal of Entry at the Border